It can happen to the best and brightest people. You receive an email or phone call asking you to transfer money or make a payment. Often, the request seems legitimate — maybe it comes from a company you do business with or a charity you support or even someone you know.

We see this happen all the time. Before you send money or give out personal information in response to an email or phone call, STOP. Electronic communication is neither secure nor confidential, and scammers have gotten very sophisticated at hiding their true identity. You need to verify the person or institution before you respond to an unsolicited request.

To verify an identity, do some due diligence.

  • Call the company using a phone number that you look up, not a phone contained in an email or given over the phone.
  • Look at the email address of the sender.  Reputable companies will have a professional address with their company name embedded, and it will not end in gmail.com or yahoo.com or other server names.
  • Don’t believe caller ID. If you recognize the company or person making the call, ask to call them back before you give them any information.
  • If the request comes from a company you do business with, go into your online account and verify that the request is there as well.

Any time you receive an electronic communication with wire instructions for the transfer of funds, even if that communication appears to be from @properties, your real estate agent or your attorney, do not initiate a wire transfer unless you have verified the source.

Making sure that your assets and funds are secure and in the right hands is important to us. We want to help you reach your goals. If you have any questions about wire fraud, or about how @properties will communicate financial transactions, please call us at (630) 441-5570 or contact us through our website, www.gmregroup.com